Terms of service

  1. Introduction

These Terms and Conditions of Use and Sale (hereinafter "the Terms") govern:

  • access to and use of the website www.alaurys.com (hereinafter "the Site"), and
  • any order or contractual relationship between ALAURYS (hereinafter "the Seller") and any user or customer (hereinafter "the User" or "the Customer").

Browsing the Site and/or placing an order implies unreserved acceptance of these Terms.

Website Publisher:
ALAURYS, a brand operated by Guillaume-Alexandre Laurent, sole proprietor
Address: 50 Rue des Hibiscus, Le Raizet, 97139 Les Abymes, Guadeloupe, France
Email: info@alaurys.com

  1. Purpose of the Site

The ALAURYS website offers for online sale body care products, specifically intertrigo relief cream and skin fold care products.
The Site also allows Users to obtain information about products, commercial offers, and brand policies.

  1. Use of the Site

3.1 Access and Browsing
The Site is freely accessible to any user with an internet connection. Users agree not to use the Site for fraudulent, illegal, harmful, or immoral purposes.

3.2 Customer Account
Creating an account is optional. If the Customer chooses to create one, they are responsible for the confidentiality of their credentials and all activity conducted under their account.

3.3 Site Content
All text, images, logos, videos, graphics, and databases on the Site are the exclusive property of ALAURYS or its partners. Any unauthorized reproduction, distribution, or exploitation is strictly prohibited.

  1. Orders

4.1 Order Process
Any order placed on the Site constitutes a firm and final commitment, subject to product availability. Once the order has been validated and payment made, the Customer will receive a confirmation email.

4.2 Prices
Displayed prices are indicated in US Dollars (USD). ALAURYS reserves the right to modify its prices at any time, but products are invoiced based on the price in effect at the time the order is validated.

4.3 Secure Payment
Payment is made through secure methods (Visa, Mastercard, PayPal, etc.). ALAURYS never has access to its customers' banking data.

  1. Shipping

5.1 Timeframes and Tracking
Orders are generally shipped within 2 to 7 business days. A tracking number is provided upon shipment.

5.2 Service Areas
ALAURYS primarily ships within the United States. Delivery times may vary depending on the destination.

5.3 Delays and Losses
ALAURYS cannot be held responsible for delays attributable to carriers or customs.

  1. Returns

ALAURYS offers a 60-Day Satisfaction Guarantee. The Customer has 60 days after receipt to initiate a return, provided that the item is in its original condition, in its original packaging, and accompanied by proof of purchase.

For more details, please refer to our Return and Refund Policy available on the Site.

  1. Liability

ALAURYS is committed to making every effort to ensure the quality and availability of the Site. However, it cannot be held liable for:

  • temporary interruptions or errors on the Site,
  • any damage related to the use of the Internet (viruses, data loss, etc.),
  • or misuse of the product by the Customer.
  1. Intellectual Property

All elements of the Site (text, visuals, logos, design, the ALAURYS name and brand, etc.) are protected by copyright and intellectual property law. Any reproduction, distribution, or use without written authorization is prohibited.

  1. Personal Data

The collection and processing of personal data are governed by our Privacy Policy available on the Site, in compliance with applicable data protection regulations. Customers have the right to access, rectify, and delete their data at any time.

  1. Amendments to Terms

ALAURYS reserves the right to modify these Terms at any time in order to adapt to legal, technical, or commercial developments. The applicable version is the one in effect at the date of the order or navigation.

  1. Governing Law and Disputes

These Terms are subject to applicable law. In the event of a dispute, an amicable solution shall be sought before any legal action. Failing agreement, the competent courts shall have sole jurisdiction.

  1. Contact

For any questions regarding the Site or these Terms, you may contact:
info@alaurys.com