Privacy policy
Last updated: August 2026
This Privacy Policy describes how ALAURYS (hereinafter "the Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit our website alaurys.com, use our services, or make a purchase (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this Policy.
Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take all steps required by applicable law.
Data Controller
ALAURYS is operated by Guillaume-Alexandre Laurent, sole proprietor. Registered office: 50 Rue des Hibiscus, Le Raizet, 97139 Les Abymes, Guadeloupe, France.
ALAURYS is the data controller of your personal data and is responsible for your personal data under applicable data protection legislation.
Contact details:
Email: info@alaurys.com
Website: alaurys.com
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information We Collect Directly From You
Information you submit directly to us through our Services may include:
- Basic contact information: name, address, phone number, email
- Order information: name, billing address, shipping address, payment confirmation, email address, phone number
- Account information: username, password, security questions
- Browsing information: items you view, add to your cart, or add to your wishlist
- Customer support information: information you choose to include in your communications with us, for example when you send us a message through the Services
- Purchase history: products purchased, amounts spent, preferences
Certain features of the Services may require you to provide us with certain information directly. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including:
- Device information (type, model, operating system)
- Browser information (type, version, language)
- Network connection information
- Your IP address
- Time zone and geographic location
- Pages visited, visit duration, actions taken
- Other information about your interaction with the Services
Information We Obtain From Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- E-commerce platforms: such as Shopify, which supports our Site and Services
- Payment processors: who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested
- Analytics services: that help us understand how our Services are used
- Marketing and advertising partners: who may collect information when you visit our Site, open or click on emails we send you, or interact with our Services or advertisements
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, "Third-Party Websites and Links."
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services in order to fulfill our contract with you, including to:
- Process your payments
- Fulfill your orders
- Send you notifications related to your account, purchases, returns, exchanges, or other transactions
- Create, maintain, and manage your account
- Arrange for shipping, facilitate returns and exchanges
- Allow you to post product reviews
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as:
- Sending marketing, advertising, and promotional communications by email, SMS, or postal mail
- Showing you advertisements for products or services
- Personalizing the Services and advertising on our Site and other websites based on your preferences
You can unsubscribe from our marketing communications at any time (see "Your Rights and Choices" section).
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.
Communicating With You
We use your personal information to:
- Provide you with customer support
- Respond to your questions and comments
- Improve our Services
- Send you important notifications (order confirmations, policy updates, etc.)
This use is in our legitimate interest to be responsive to you, provide you with effective services, and maintain our business relationship with you.
Analysis and Improvement
We use your information to:
- Monitor and maintain Site performance
- Analyze trends, usage, and activities related to our Services
- Improve and optimize our Services and user experience
Cookies and Similar Technologies
Like many websites, we use Cookies on our Site. We use Cookies to:
- Power and improve our Site and Services
- Remember your actions and preferences
- Perform analytics and better understand user interaction with the Services
- Personalize services, products, and advertising on our Site and other websites
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to remove or reject Cookies through your browser settings. Please keep in mind that removing or blocking Cookies may negatively impact your user experience and may prevent certain features of the Services from functioning properly.
Types of cookies used:
- Essential cookies: necessary for the Site to function
- Performance cookies: allow us to analyze Site usage
- Functionality cookies: remember your preferences
- Advertising cookies: personalize the advertisements you see
By continuing to use the Site, you consent to the use of these cookies in accordance with this Policy.
How We Disclose Your Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:
- Service Providers: IT and hosting providers, payment processors, data analytics services, customer support, cloud storage partners, fulfillment and shipping partners, messaging services
- Business and Marketing Partners: e-commerce platforms (such as Shopify) to support personalized advertising with third-party services, advertising partners who use your information in accordance with their own privacy policies
- With Your Consent: when you ask us or authorize us to disclose certain information to third parties, for example to ship products to you, through your use of social media widgets or login integrations
- Affiliates and Corporate Group: with our affiliates or within our corporate group, in our legitimate interest of operating a successful business
- Legal Obligations: to comply with any applicable legal obligation, including responding to subpoenas, search warrants, and similar requests, enforcing applicable terms of service, protecting or defending the Services, our rights, and the rights of our users or others, preventing or investigating suspected fraud or violations of our Terms
- Business Transactions: in connection with a business transaction such as a merger, acquisition, asset sale, or bankruptcy. In such cases, your personal information may be part of the transferred assets.
Categories of Information Disclosed
Over the past 12 months, we have disclosed the following categories of personal information:
- Identifiers (basic contact information, account and order information): to vendors and third parties that provide services on our behalf, business and marketing partners, affiliates
- Commercial information (purchase history, browsing information, customer support): to vendors and third parties that provide services on our behalf, business and marketing partners, affiliates
- Internet or similar network activity (Usage Data): to vendors and third parties that provide services on our behalf, business and marketing partners, affiliates
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content in a public area of the Services, that content will be public and accessible to everyone.
We do not control who will have access to the information you choose to make available to others and cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make public.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Our inclusion of such links does not, in itself, imply endorsement of the content of those platforms or their owners or operators.
Children's Data
The Services are not intended to be used by children under 16, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as those terms are defined by applicable law) personal information of individuals under 16.
Security and Retention of Your Information
Security: We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
Retention: The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies. Generally, we retain your personal data for as long as necessary to achieve the purposes for which it was collected, unless the law requires or permits a longer retention period.
International Data Transfers
ALAURYS operates internationally and may transfer your personal data to recipients located in other countries, including countries where applicable legislation does not offer the same level of data protection as your country of origin.
When we transfer your personal information internationally, we rely on recognized transfer mechanisms to ensure that your data benefits from an adequate level of protection during transfer.
Your Rights and Choices
Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may decline your request as permitted by law.
- Right of Access: You may request access to the personal information we hold about you, including details about the ways we use and share your information.
- Right to Rectification: You may request that we correct inaccurate personal information we hold about you.
- Right to Deletion: You may request that we delete the personal information we hold about you, subject to certain legal exceptions.
- Right to Portability: You may request a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Object: You may object to the processing of your personal information for direct marketing purposes, including profiling related to direct marketing.
- Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances.
- Right to Withdraw Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.
- Right to File a Complaint: You have the right to file a complaint with your local data protection authority.
Managing Communication Preferences
We may send you promotional emails, and you can unsubscribe from receiving them at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.
To unsubscribe: click the unsubscribe link in the footer of any email, or send us an email at info@alaurys.com.
Exercising Your Rights
You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.
We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
We will respond to your request within a reasonable timeframe in accordance with applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us or to file your complaint with your local data protection authority.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us:
Email: info@alaurys.com
Website: alaurys.com
Contact: Guillaume-Alexandre Laurent
Address: 50 Rue des Hibiscus, Le Raizet, 97139 Les Abymes, Guadeloupe, France
Response time: We strive to respond to all requests within 30 days in accordance with applicable law.
Additional Information
Updating Your Information: You are responsible for keeping your personal information up to date. You can update your account information at any time by logging into your account or by contacting us.
Account Deletion: If you wish to delete your account, please contact us at info@alaurys.com. Please note that certain information may be retained in accordance with our legal obligations or for legitimate purposes.
Retention of Emails and Communications: We may retain emails and other communications you send us to process your requests, improve our services, and for legal documentation purposes.
By using our Services, you acknowledge that you have read, understood, and accepted this Privacy Policy.